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Privacy Policy

1.   Introduction
East Kent Timber Ltd (“EKT”) takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.


2.   The Information we Collect
Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our registration page and order form. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.


3.   Why we Collect it
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4). You may update the answers to your questions at any time.


4.   Who we Disclose it to

4.1   We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.


4.2   If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.


4.3   In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.


4.4   We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.


5.   Data Protection
East Kent Timber Ltd is not required to be registered with the as electronic data collected is only used for the purposes of product supply and is therefore expempt from registration with the ICO.


6.   Security
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.


7.   Automated Decisions
Parts of www.ekt-timbershop.co.uk and our billing process (which is transacted via Worldpay and Paypal) are automatic and we may process your personal data as part of www.EKT-Timbershop.co.uk and the billing process.


8.   Accessing and Updating your Personal Information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from hayleyjones@eastkenttimber.co.uk.


9.   Questions?
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact technical@timberclick.com. We will endeavour to respond to you promptly.

**Cookies Policy**

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Most websites do work without cookies, but you will lose some features and functionality if you choose to disable cookies. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.